Regional Office Administrator – Bloemfontein
Job Purpose:
The position of a Regional Office Administrator is required for the National Bargaining Council for the Private Security Sector in terms of its establishment Section 29(15)(a) of the Labour Relations Act as amended.
The Regional Office Administrator will be responsible for performing the full spectrum of administrative functions for a Regional Office and is also responsible to ensure that the resources allocated to the branch are utilised efficiently and effectively.
Minimum Qualifications and Experience:
• Minimum of an appropriate Grade 12 certificate.
• Post Matric Qualification in Office Administration (or relevant equivalent) will be advantageous.
• 1 – 2 years relevant working experience in an Administration/ Service/ Labour
Relations Environment.
Duties & Responsibilities
• Attending to all walk-ins at the Regional Office
• Monitoring attendance registers for staff and all walk-ins
• Ensuring that all walk-ins are screened effectively and directed accordingly
• Answering the telephone and directing all calls accordingly
• Liaising with various Stakeholder for all enquiries directed to the Regional Office, in person, on the telephone and via email
• Rendering administrative assistance and support to various departments
• Be the stand in resource for the senior staff when they are not in the office and refer complex matters accordingly
• Assist with Office Assistant/ Cleaner duties when they are not in the office
• Assisting complainants with explaining the complaints process for Enforcement Cases (When there is no Designated Agent or Senior Agent in the office)
• Ensuring all Complaints Forms submitted in the Regional Office are fully completed with all relevant supporting documents attached before sending them to the relevant parties and keeping record of submission
• Managing the bookings of boardrooms for matters and meetings that take place
• Assist with making venue bookings for matters in the region
• Efficient administration of the operating resources and cost-effective utilisation of all physical and operating resources allocated to the office
• Sending attendance registers for staff and visitors on a weekly basis for record keeping and statistical purposes to Senior
• Compiling and submitting complaints register on a monthly basis
• Managing an efficient filling system for all records in the Regional Office
• Reporting all Facilities, Maintenance, Health, and Safety issues in the office
• Overseeing office parking bays utilisation
Knowledge & Expertise
• Computer Literate – Proficiency in Microsoft Office Suite
• Excellent Customer Service and Professionalism
• Switchboard Operation/ Telephone Etiquette
• Administrative & Coordinating expertise
• Knowledge of Labour Legislation and or Collective Bargaining will be advantageous.
Competencies:
• Good Communication Skills (Written & Verbal)
• Self-Motivated
• Assertiveness
• Customer Relations
• Planning and Organising
Remuneration Grade: Market related
Applications:
To apply, follow one of the following two options:
Click Apply for this Position Below; OR
Email a fully completed and signed NBCPSS Job Application Form and a comprehensive CV to recruitment@nbcpss.org.za. On the subject line of the email kindly write ‘Application – Regional Office Administrator – Bloemfontein