The term of the contract shall commence from the date to be agreed by NBCPSS and the successful Bidder and shall endure indefinitely until termination by either party, subject to the terms and conditions as agreed in the service agreement to be concluded between the NBCPSS and the successful Bidder.

RFT OBJECTIVES

The NBCPSS is seeking responses to this RFT for the successful bidding company to provide IT administration services in terms of levy collection and allocation, maintenance of a complaints register, document management as well as reporting amongst other things.

To achieve this, the service provider will formulate a proposal to the NBCPSS indicating how the requirements of the NBCPSS may be addressed or surpassed by the solution proposed by the service provider, as well as the costing for various components of the proposal. Please see Part B of document for this.

In issuing this RFT, the NBCPSS seeks to identify a Bidder who is able to:

Provide the services required by the NBCPSS in the manner set out in the Specification;
Demonstrate a commitment and ability to working in collaboration with the NBCPSS over the term of the service agreement;
Continuously seek improvements in cost competitiveness, value, efficiency, productivity and service level quality in the provision of the services for the mutual benefit of the NBCPSS and the Bidder.

PROCUREMENT Address to	NBCPSS Procurement
Telephone number	010 – 800 2321
General switchboard number	010 – 800 2321
Physical Address	Block A, 1st Floor, Central Office Park, No. 400 Randjespark
E-mail Address	procurement@nbcpss.org.za

*All communication related to this RFT is to be directed to the Procurement Office.

INTERESTED PARTIES ARE KINDLY INVITED TO THE BRIEFING SESSION OF SERVICE PROVIDERS AT OUR OFFICES ON 31 JANUARY 2023.

Below is the indicative timetable for this tender.

INDICATIVE TIMETABLE

ACTIVITY	DATE
Advertisement of RFT	18 January 2023
Briefing Session – Service Providers	10 AM, 31 January 2023
End Period for Questions and Additional Requests for Information	17 February 2023
Submission Closing Time	11 AM, 24 February 2023
Appointment Date	28 March 2023
Implementation	03 April 2023 to 28 April 2023
Training and Handover	01 May 2023 to 11 May 2023
Commencement Date	12 May 2023